Growth, Legacy, and Resilience: CHEER’s Transformative Decade (2011–2020)
As the 2010s dawned, Sussex County, Delaware, underwent a seismic demographic shift. Its proximity to major mid-Atlantic and New England hubs transformed the region into a premier retirement destination. With this influx of new residents came an increased demand for community, support, and innovation—a challenge CHEER, Inc. met head-on during one of its most pivotal decades.
The Great Migration: Sussex County as a Retirement Hub
The period between 2011 and 2020 saw Sussex County evolve from a quiet coastal getaway into a vibrant sanctuary for seniors. Retirees from cities like Philadelphia, New York, and DC flocked to the area, drawn by the quality of life and the robust support systems available. CHEER’s social importance grew in tandem with this population boom, necessitating not just more buildings, but more creative ways to keep seniors engaged and independent.
Passing the Torch: A Change in Leadership
In April 2016, the organization reached a historic milestone: the retirement of Arlene Littleton. For more than 30 years, Littleton served as the architect of CHEER’s growth, earning a reputation as a visionary leader and a fierce advocate for senior services.
The transition, however, was seamless. Ken Bock, who had served as Littleton’s deputy director for a decade, stepped into the role of Executive Director. Under his leadership, CHEER “soared to new heights,” introducing modern programs that reflected the changing needs of a tech-savvier and more active senior demographic.
Feeding the Soul: The Florence Mason Legacy
The early days of 2020 were marked by both celebration and reflection. In January, Florence Mason, the longtime Nutrition Program Director, retired after nearly 30 years of service. As the “guiding hand” behind millions of meals, her impact was immortalized when CHEER dedicated its newly constructed central kitchen in her name.
“Florence Mason wasn’t just managing a program; she was ensuring that no senior in Sussex County ever had to wonder where their next meal was coming from.”
The Pandemic Pivot: Resilience in the Dark
The joy of the kitchen dedication was quickly overshadowed by the arrival of the global COVID-19 pandemic in March 2020. Almost overnight, the bustling calendars of CHEER’s activity centers—once filled with dances, social clubs, and tournaments—were wiped clean.
As the nation entered lockdown, CHEER’s mission shifted from social engagement to frontline survival:
⦁ Wellness Checks: Staff and volunteers pivoted to telephone outreach, ensuring members felt connected despite the isolation.
⦁ The Nutrition Lifeline: Meal deliveries continued without interruption, reaching those most vulnerable to the virus.
⦁ Essential Grocery Shopping: Recognizing that many seniors were too fearful to enter stores, CHEER launched a grocery shopping program to deliver staples like milk, bread, and medicine directly to homebound clients.



A Decade Defined by Heart
Though 2020 ended under the shadow of the pandemic, it also highlighted the unbreakable spirit of the CHEER community. While the centers were physically closed, the bonds between staff and seniors grew stronger. The decade concluded not just with a list of achievements, but with a profound demonstration of resilience, proving that even in the darkest times, CHEER could find a way to bring brightness to the lives of those it served.
