While servicing one of our seniors in their home, Stephanie demonstrated remarkable observation of a customer in need of medical assistance.
Stephanie noticed a concerning change of the customer’s facial features. Specifically, a droop to one side of the customer’s face. Stephanie’s keen awareness led her to act promptly by calling 911.
The First Responders arrived on scene and a thorough assessment was performed that ultimately led to decision to transfer the customer to nearest hospital for further
evaluation. Direct Care Worker Stephanie followed the ambulance to the hospital where she waited until a family member arrived to be with their loved one. This level of care and commitment to our customers is commendable and exemplifies the high standards we strive for at PASA.
Thank you, Stephanie, for your dedication and for going above and beyond in ensuring the safety and health of those we serve.
